Oscar is an innovative software platform that has evolved over the years thanks to the valuable contribution of many hoteliers and which conceives WiFi as a “means of communication” through which a hotel is able to communicate with its guests and vice versa.
The key points of the package are the following: sociability, customer profiling, local offers and upselling services, brand monitoring and an “emotions diffuser”.
Designed to be of service to the customer, the platform “speaks” 8 languages including Chinese, Russian, and Brazilian and allows “Social Login” to 13 social networks. The classics – Facebook, Google, Twitter, Instagram, etc. – have recently been joined by Chinese sites QQ, Weibo, Tencent, Renren as well as the Russian site VKontacte.
Simple and very flexible both in implementation and use, the system is currently operating in about 500 accommodation facilities of various types throughout Italy.
Oscar WiFi is developed and distributed by InWYA.