The customer journey: online vs offline
In Italian
The customer journey: the points of contact between on-line and off-line channels in the procurement experiences of tourism products.
This slot is a joint scientific collaboration between Amadeus / AirPlus International / Guida Viaggi and BTO 2014 on the topic “Offline vs Online”
Speaker:
Tommaso Vincenzetti
Marketing and Business Development Director of Amadeus Italia
