Human to Human
In Italian
Disintermediation or dehumanization?
What happened to the great stories that made our hospitality legendary throughout the world?
Meet the remaining storytellers of our industry, and discover that it is still possible to have tourism that is close to the individual, where relationships win over reviews.
Introduction, moderation and conclusions
Paolo Iabichino
Chief Creative Officer – Group Ogilvy & Mather Italy
In the Round Table
Michele Paonessa
President of Les Clefs D’Or
Leonardo Bruscagin
Chef Concierge ‘Four Seasons’ Milano
Vittorio Talvacchia
Chef Concierge ‘Excelsior Lido’ Venezia
Luca Chiesa
Chef Concierge ‘Belmond Splendido’ Portofino
