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17:10
10:15

Beat the OTA. The distribution strategy of big hotels companies

In English [with simultaneous translation]

Jean-Luc Chretien, Executive Vice President of Marketing and Distribution at Accor, talks about his group’s distribution policies, strategies, and the results obtained.Read more »

Keynote
Jean Luc Chretien
Executive Vice President Sales, Distribution and Loyalty Accor

Interview by
Philip Wolf
Founder PhoCusWright ®

Innovation and people, the Bookassist formula

Alberto Recanatesi, Operation Manager Bookassist, opens the keynote focusing on Bookassist’s 360° strategy: Digital Marketing, Web Design, Booking Engine and Distribution that put their basis on innovation: a ‘must’ for a company that operates in the online travel market. Fiamma Franceschilli, Senior Account Manager, will follow emphasizing the importance of the human resources, the key.. Read more »

12:10
14:20

What hotels don’t like about OTA behaviour

In English [with simultaneous translation]

Des O’Mahony, Chief Executive Officer and Co-founder of Bookassist, returns to Florence with a BTO 2014 keynote centred on the bristly relationship between hotels and OTAs.

With Giancarlo Carniani and Paige Brown, at the end of Des’s keynote, a Q&A with the speaker.Read more »

Keynote
Des O’Mahony
Chief Executive Officer e Co-founder Bookassist

Interview with Des
Paige Brown
Co-founder and CEO Dashbell
Giancarlo Carniani
BTO 2014

17:10

The World of Booking

Going out with a bang: in the Emirates Hall [VISIONS], and for the first time at BTO, after an endless courtship, we finally have booking.com.

At the end of the keynote, Giancarlo Carniani hosts a Q&A.Read more »

Keynote
Andrea D’Amico
Regional Director Italia booking.com
Rob Ransom
Director Hotel Marketing and member of the Leadership Team of booking.com

Interview with Andrea and Rob
Giancarlo Carniani
BTO 2014